Office Administrator and Outreach Coordinator - North

Feb 8, 2019, 14:26 PM
Location : Upper Valley VT/NH, other locations considered
Department : Conservation
Supervisor : Senior Regional Manager - North
Type : Part-time
Position Summary:

Come work for an organization that was named one of Outside’s Magazine’s Best Places to Work.  Join us in our mission to help manage and protect the Appalachian Trail!  

This diverse and stimulating position plays a critical role in the organizational strength and public face of the Appalachian Trail Conservancy throughout the Northeast. 

The Appalachian Trail in the Northeast is a highly diverse environment which spans 8 states across multiple ridgelines, river valleys, agricultural lands, extensive forests, and alpine summits, while traversing through settings as varied as developed communities on one end of the spectrum to remote backcountry and Wilderness Areas on the other.

The Office Administrator and Outreach Coordinator for the Northeastern Regional Office serves a critical role in team support to ensure that regional staff has adequate support to work productively and efficiently. The Office Administrator and Outreach Coordinator reports to and works closely with ATC’s Senior Regional Director – North. As an integral member of the Northeast Regional Office (NERO), the Office Administrator and Outreach Coordinator (OAOC) also provides general office and technical support to a team of 7 conservation managers from Pennsylvania to Maine. The OAOC facilitates communication between ATC staff, volunteers and partners. The OAOC also work closely with ATC’s Director of Outreach and Education to support ongoing efforts and create new opportunities for A.T. Communities, youth engagement, and general Appalachian Trail visitor outreach and education.

These duties require organization, attention to detail, excellent communication, and the ability to work autonomously and within teams. This position has exciting opportunities for innovation, creativity, collaboration, and Appalachian Trail involvement in a dynamic office environment.

Essential Duties/Responsibilities:

Northeastern Team and Office Support – Office Administration

This portion of the position focuses internally and is essential to maintaining organization and open and timely communication within the Northeast Regional Office.

  • Sets up and maintains cloud based and physical office organizational systems; maintains office supplies and systems; maintains office calendar; maintains office inventory of publications and supplies for distribution to the public.
  • Enters and manages office purchase orders in accordance with ATC accounting procedures; assists with budgeting. Assists with preparation of various mailings generated by regional staff; updates regional volunteer, partner, and donor directories.
  • Assists with spreadsheet data presentation by generating summaries, charts, and graphs; edits, formats, and finishes draft documents prepared by ATC staff members for distribution to trail-management partners and the public.
  • Coordinates regional staff and partnership meetings such as monthly staff meetings, the biannual Regional Partnership Committee, and annual A.T. Community Summit; assists with preparing and distributing meeting announcements, agendas, and supporting documents; participates in general staff meetings and activities; takes and disseminates meeting minutes.
  • Answers telephone calls, responds to a high volume of e-mail inquiries, and directs calls and inquires to appropriate staff members as necessary; returns calls in the event of a staff member’s long-term absence; serves as initial contact and communicator for incident management in New England.
  • Maintains computer and tech inventory and ensures back up of electronic data. Works with ATC System Administrator to troubleshoot any IT issues in the NERO region. Assists all NERO staff in applying technology that improves the efficacy of NERO operations.
  • Assists with seasonal hire orientation and communication.
  • Insures that office operations are energy efficient and tracks sustainability in overall operations; recruits and supervises office volunteers and/or interns to assist with administrative tasks.
  • Performs other duties as assigned, including duties requested by ATC's headquarters


Direct Support for Sr. Reginal Director- North

The Sr. Regional Director-North serves on ATC’s Leadership Team and is responsible for overseeing a team of 7 staff and addressing Trail management issues and threats, building partnerships, fundraising, and priority conservation initiatives and strategies rom Pennsylvania to Maine. Travel is frequent and time consuming. The Office Administrator/Outreach Coordinator is a key partner for ensuring smooth office and team function and reliability. Duties include but are not limited to:

  • Scheduling travel
  • Coordinating and scheduling meetings with ATC staff and partners
  • Scheduling for legislative visits with Congressional delegates for the annual Hike the Hill event in Washington, D.C.
  • Initiating correspondence and following up with donors
  • Assisting with the creation of public speaking event materials such as PowerPoint presentations
  • Providing regular updates to the Senior Regional Director on regional communication priorities, tracking deadlines, and weekly schedule priorities


Outreach and Program Support

This portion of the position focuses externally and involves direct and creative collaboration with partners, volunteers, and the general public.

  • Coordinates communications between ATC, agency partners, club volunteers, and A.T. stakeholders.
  • Represents ATC at regional outreach events and recruits volunteers for event presence.
  • Collaborates with volunteer leadership and regional partners to support programming, recruit participants, develop curriculum, and provide ongoing support for alumni of ATC’s teacher training program in New England.
  • Serves as primary ATC contact with the Appalachian Trail Communities throughout New England and oversees the New England A.T. Community Volunteer Ambassador.
  • Works with ATC staff and regional partners to sustain ongoing events and develop new regional youth outreach and Trail stewardship engagement programs.
  • Assists with grant writing and reporting.
  • Coordinates regional updates of ATC website.
  • Coordinates annual volunteer and partner recognition.
  • Assists setting up operations and educational programs of the Monson Visitor Center in Maine.
  • Support #Wild East and other organizational initiatives and campaigns through regional communication efforts.


  • Bachelor’s degree or equivalent experience preferably in Liberal Arts, Communication, or Outdoor Recreation/Education.
  • 1-2 years administrative/office management experience.
  • Self-starter; comfortable working independently, taking on and managing multiple tasks while cultivating cooperation and effective communications.
  • Capable of working collaboratively with staff and partners in an energetic, optimistic, and team oriented working environment.
  • Has skills and successful experience working with people from a wide variety of ages, social and educational backgrounds.
  • A high level of demonstrated professionalism in verbal, written and electronic communications, including mobile devices.
  • Advanced proficiency in Microsoft Office Suite including PowerPoint and Excel, the Internet, and accounting and purchase order systems
  • Editorial and proofreading skills with proven initiative and ability to manage competing priorities and define own workload while meeting deadlines
  • Ability to organize, track and follow through to successful completion and report the details of several programs at once.
  • Ability to inspire cooperation among individuals, private groups, local, state and federal agencies.



  • Outdoor Education experience.
  • Grant writing experience.
  • A working familiarity with the Appalachian Trail, hiking, trail maintenance, and resource management is highly desirable.
  • Experience coordinating and supporting volunteers.
Physical Demands:
  • Ability to communicate with individuals and groups by phone, email, written correspondence and in person.
  • Working on the computer or telephone for prolonged periods.
  • At times, may require the ability to lift or move light to moderate weight.
  • Ability to cheerfully hike for short to moderate distances on the Appalachian Trail while carrying moderate pack weight.
  • Moderate noise level to office environment with a high level of activity on the phone, computers, and printers.
  • Occasional visits to the Appalachian Trail on rugged terrain in varied weather conditions.
  • Some travel and evening and/or weekend work may be required throughout New England and to Harpers Ferry, WV.
Work Environment:

To Apply:

Please be sure to submit a cover letter, resume and three references. If you have questions about the position, please send an email to [email protected]. Positions will remain open until filled, however preference will be given to applications received by March 22nd 

ATC Equal Employment Opportunity Statement:

ATC encourages collaboration, flexibility, and fairness with all employees and volunteers to enable participation and contributions to their fullest potential. We are committed to being a diverse and inclusive organization, and recognize that diversity contributes to an effective and successful organizational culture and mission. The ATC prohibits discrimination in employment on the basis of race, color, religion, sex (including pregnancy, gender identity and/or expression), national origin, political affiliation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, political affiliation, union membership, or any other status protected by the laws and regulations in the locations where we operate.

Position Type : Careers - Part Time